Last Updated: November 5th, 2025

At Charles and Flo, accessible from charlesandflo.com, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our digital marketing services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, subscribe to our newsletter, or request services, we may collect:

Name
Email address
Phone number
Company Name

b. Non-Personal Information

We also collect data automatically when you interact with our website, such as:

Browser type and version
IP address
Device information
Pages visited and time spent on our site
Cookies and tracking technologies (see “Cookies” below)

2. How We Use Your Information

We use your information to:

Provide and improve our digital marketing services
Respond to your inquiries and requests
Send newsletters, updates, or promotional materials (if you opt in)
Analyze website performance and user behavior
Comply with legal obligations

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect analytics. You can choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

4. Sharing Your Information

We do not sell, trade, or rent personal information. We may share data only with:

Trusted service providers who assist in operating our website or delivering our services
Analytics and advertising partners (such as Google Analytics or Meta Ads)
Legal authorities if required by law

All third-party providers are required to protect your data and use it only for authorized purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Your Data Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data
Withdraw consent to marketing communications
Request a copy of the data we hold about you
File a complaint with a data protection authority

To exercise these rights, contact us at: [insert contact email]

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
hi@charlesandflo.com